Tag: Customer Service


Director of First Impression – making that first impression count

March 5th, 2012 — 12:41pm

Have you ever wondered what your customers’ and prospects’ first impression is when they first visit your business?

Having a really good friendly, helpful and efficient receptionist (and switchboard operator!) can make a real difference to how they perceive your business, yet all too often the role isn’t seen as carrying much recognition and is rarely seen as a small but important part of your business marketing.

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Comments Off on Director of First Impression – making that first impression count | Business, Marketing

To wit to woo

April 21st, 2011 — 10:11am

When Hootsuite goes down, it does so in style

Hootsuite users informed that owls need a break too!

As Hootsuite went down earlier, users were informed with a tongue in cheek message that the service would be back in action shortly and offered a fun alternative to social networking:

“Go outside and flap your arms around, you may find that flying ain’t very easy.”

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Comments Off on To wit to woo | Social Media Marketing, Social Networks

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